Frequently Asked Questions

  • Do you offer 24/7 emergency response?

    Yes, we provide rapid 24/7 service for floods, leaks, and burst pipes. Our certified response team serves Boca Raton and surrounding communities within one hour of contact.

  • Are you licensed and insured?

    Yes, Friendly Steamer is fully licensed and insured. We're a family-owned business with experienced technicians specializing in steam cleaning and water damage restoration throughout South Florida.

  • Do you clean private aircraft?

    Yes, we offer specialized aircraft steam cleaning for private jets and small aircraft. We use mobile equipment for hangar or tarmac service in Jupiter and West Palm Beach areas.

  • Can you remove pet odors?

    Yes, we specialize in pet treatments using enzyme-based cleaning agents. We neutralize bacteria, eliminate lingering pet smells, and safely remove urine and fur from carpets.

  • What areas do you serve?

    We serve Boca Raton, Delray Beach, Coral Springs, Jupiter, West Palm Beach, and Lake Worth Beach throughout Palm Beach and Broward Counties.

  • Do you prevent mold growth?

    Yes, our water damage restoration includes mold prevention using dehumidifiers, moisture sensors, and air movers. This is especially important for coastal Florida homes with high humidity exposure.

  • Are your products safe for kids?

    Yes, we use safe, eco-friendly products and non-toxic detergents. Our cleaning solutions are safe for children, pets, and sensitive materials throughout your home.

  • Do you inspect before cleaning?

    Yes, our technicians inspect each area before cleaning for stains, odors, and fiber condition. We match solutions to specific stain types for precision results.

  • Can you clean tile grout?

    Yes, we restore tile and grout using pressurized steam and specialized brushes. We also recommend sealing for long-lasting protection and can remove buildup and bacteria.

  • Do you work with insurance?

    Yes, we work with property managers, homeowners, and insurers for seamless restoration. Call (561) 299-6164 to coordinate your water damage restoration claim.